Basic Infrastructure Solutions
Each scheme is based on well-functioning of a stable core of the system. The
greatest possible emphasis on the necessary solutions to ensure the proper functioning
of those given. The Synergon System Integrator highly skilled and experienced
professionals provide a professional clients, our partners in this stable basis.
System Management Solutions
The operation of companies is largely based on IT services ensuring compliance
with the business requirements. If the system and the services halt and do not
reach the desired service level, this means loss of revenues, dissatisfied customers
and competitive disadvantages. To avoid these situations, it is essential that
the mission critical applications should be available and operate at peak performance
level, ensuring the conditions for business operations at the lowest cost level.
Solutions for Data Protection
These days data protection is one of the most important focus areas. Synergon
System Integrator represents the products of several software publishers in the
field of data backup solutions. Using the Symantec BackupExec systems it is possible
to back up open files, on Windows, Unix and Linux bases, starting from system-level
backup. This solution provides a high level solution for the backup of individual
applications as well (Exchange Server, Lotus Domino Server, SQL, Oracle, etc.).
Design and implementation of the infrastructure of systems based on databases
Synergon System Integrator has several years of experiences in the production
of base infrastructure necessary for systems running business applications. Our
professionals design and install the foundations of business solutions offered
by Microsoft, such as the Project Server infrastructure and the SharePoint Portal
Server.
Hardware Solutions
Carrying on the traditions of Synergon Informatika Nyrt., Synergon System Integrator
(SRI) has been selling, supporting and servicing SUN and HP servers, external
storage devices and back-up systems. Our company has partner certification of
both manufacturers (Sun Associate Partner, HP Preferred Partner). Owing to that,
we maintain excellent relations with the Hungarian representative offices of every
manufacturer, and enjoy maximum support from them. Our professionals are highly
trained and have huge experiences in the operation of these products.
Virtualization
Virtualization means the creation of an abstract layer, which detaches the physical
hardware from the operating system, in order to ensure better utilization of IT
resources and higher flexibility.
Disaster Management
Every IT system without a related disaster management plan is considered risky.
Even the most sophisticated security measures are not enough to fully exclude
the accidental or even intentionally caused outage of the IT services of an organization.
Although the probability of a full outage is low, the resultant damages would
be enormous. Because of that, it is important to assess the impacts of the outage
of IT systems.
Service Center solution – ACTS call tracking system
The ACTS system is an efficient tool in the hands of IT environment operators.
It enables the management of information about the operated environment (about
hardware, software, users) and its changes, furthermore, it enables the tracking
of operation-related events, the measurement of service level times in a closed,
ITIL-based model.
System Support Services
Support services assist and complement the work of IT system operators. These
help to guarantee high quality system operation which is capable of fully satisfying
the needs of a particular company or organization. Support services include SLA
based reactive and proactive activities aimed to increase availability, as well
as overall audits and consulting activities defining medium and long-term operations.