When an information technology system is chosen the defining aspect is the services the product operator and the partner performing the deployment provide afterwards.

The SAP Business Unit support their customers with supplementary services.

SAP delivers the program correction and upgrade packages in return for a software follow-up fee.  Through the Service Market Place Internet portal operated by SAP the customer can get all information on the product and the novelties, ask technical questions and receive an on-line answer or solution. A system audit can be ordered once a year.

Synergon System Integrator is capable of providing complete system support in addition to the SAP basic supports. This may include the operation of the hardware and basic system, the availability of the module consultants to answer the application related user questions, the implementation of new needs and the development of reports. Synergon also provides this service for the systems which were not deployed by Synergon. A flexible and individual service package can be developed for each of our customers.

You may request more detailed information about Synergon’s SAP services via e-mail at: sapinfo@synergon.hu.