In the course of enterprise operation, besides individual work, more often tasks
arise that require team work to solve. Enterprises which are capable of solving
these tasks more efficiently will be able to hold their ground and strengthen
themselves in the market competition. The efficient solution of tasks requires
a smooth operation within the workgroups so that the team can really be more than
the sum of the individual participants.
Which are the frequent problems to be solved in a similar situation? The efficient
communications, as well as the provision of the relevant information required
for each member’s work on the team are essential for a successful cooperation.
This especially creates difficulty if the members of the workgroup are far away
from each other both in time and space. In the lack of the proper information
technology support the documents sent via an e-mail, faxes and telephone calls
proliferate, and it indeed takes a man to find the final version of a document
approved of by everyone among the vast amount of e-mails. Just consider how difficult
it is for a new member joining a workgroup under such circumstances to get the
picture in relation to previous work, since all the related mails have to be scraped
together from the colleagues’ mailboxes, that is, if those mails have not been
deleted yet.
The diverse team portals, which provide a uniform web based interface for the
workgroup, can be applied most efficiently for the support of the work. All the
information required for the performance of the given task can be gathered on
this surface through which the work is actually performed and the communication
within the team is managed. The documents are edited, revised and approved of
at this group web site where the colleagues can gain access to all the information,
all the knowledge base articles, documentations and link list in relation to the
given issue. The team website supports the currently popular cooperation and information
publication functions, such as task assignment and follow up, forums or blogs,
but the data stored in the different enterprise databases (e.g. enterprise management
or project management systems) are also accessible through this website. By means
of the team portal products the web 2.0 solutions, which are gaining more ground,
(for example; the enterprises’ own wiki-s by means of which the different enterprise
knowledge centres can easily be created or the RSS through which functional up-to-date
information can be gained from the portal) become simply accessible in a large
enterprise environment. The integration of the most diverse mailing and other
construction tools and the presence detection function also considerably enables
the more efficient communication. Our company recommends its different products
based solutions for its Customers for the most comprehensive support of the above
mentioned functionality.
WHY SYNERGON?
The deployment of a team work solution cannot be regarded exclusively as an information
technology project since it may fundamentally complicate team members' professional
life. For example, colleagues have to get accustomed to the fact that work is
performed on a web based team site through the application of numerous new functions
and work methods instead of documents stored on their own machine and sent via
e-mails.
Because of the above mentioned facts, it is important that team work should be
deployed by a company which, in addition to the solution of the information technology
problems, pays attention to the organisational operational changes they initiated.
.
Synergon has been dealing with the deployment of team work and project management
solutions for years. Through the application of our gained experience, we have
developed our own deployment methodology of which in addition to the implementation
of the system, also provides for its infiltration into the enterprise culture
and facilitates that it will become an organic part of all employees' work.